| Q1. |
What are the special features of your tablets? |
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We have integrated our cordless and battery-free technology in our tablets.
All tablets are produced by our factory in Beijing.
We are developing tablet products which better meet international needs in terms of the design, function, appearance and usage.. |
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| Q2. |
What is the recognition rate for the handwriting system? |
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For the latest Hanvon products, the average recognition rate is 99.4% |
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| Q3. |
How do the Hanvon Products connect with computers? |
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It differs by product, but usually use USB Sockets. |
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| Q4. |
Can users use Hanvon products on their laptop? |
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Hanvon products can work with all kinds of laptops. Remember conflicts may occur between the Hanvon products and the embedded modem and Infrared sockets. |
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| Q5. |
How to exchange the pen nib? |
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There are two ways to exchange the pen nib.
If you have the pen holder as in the figure shown, you can follow the steps as below:
STEP1: Insert the old nib to Pen Nib Exchanger, hold tight and pull the pen out of the pen nib exchanger.
STEP2: Pulling out the pen nib.
After pulling the pen out of the exchanger, the old pen nib stays in Pen Nib Exchanger.
STEP3: Insert a new pen nib into the pen.
If you purchased a product that does not have the pen holder, please use tweezers, grasp the nib and draw it out. Once removed, a new nib may be inserted into the pen. |
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| Q6. |
Can I connect both the graphics tablet and a normal mouse at the same time? |
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Yes, both devices can be used simultaneously. |
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| Q7. |
What is the "Active Area"? |
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The Active Area is the drawing area of the tablet. |
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| Q8. |
Do Hanvon graphics tablets work with Microsoft Windows Vista? |
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Yes, Hanvon graphics tablets can be used in Windows 2000/XP/Vista and Mac OS 10.4 or above after installation the proper tablet driver. |
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| Q9. |
What is the ¡°Tilt Angle¡±? |
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The Active Area is the drawing area of the tablet. |
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| Q10. |
Can I use Hanvon graphics tablets after upgrading my operating system? |
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You can visit our website and download the latest tablet driver version for your tablet model. |
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| Q11. |
How to set the Pressure Sensitivity? |
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You may do the following:
Start->Control Panel->HW Tablet£»Double click ¡°HW Tablet¡± icon, Drag the slider between soft and hard under ¡°Pressure Sensitivity¡± in the ¡°HW Tablet¡± window. |
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| Q12. |
How to find the icon for ¡°HW Tablet¡± in Control Panel? |
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You may do the following:
1) View style of Control Panel is Classic View
Start->Control Panel-> HW Tablet.
2) View style of Control Panel is Category View
Start ?->Control Panel->Switch to Classic View----HW Tablet. |
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| Q13. |
For the Vista system, the Tablet Input Service might be turned off by some PC manufactures. In such a situation, how does one begin running the Hanwang Tablet on Vista machines? |
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Start -> Run -> Type in: services.msc to open up the Windows Services console;
Double click on Tablet Input Service to view its properties;
Under Startup type, select "Automatic" to start on startup. |
